Product: collaborated across teams to develop a new product from start to finish; currently maintaining and overseeing its ongoing development and documentation, including design and content audits and incorporating feedback for new iterations. Client projects include internal audits and Boehringer Ingelheim.

Web: developed and built various product websites, personalized them for different market localizations, and contributed to the documentation, all while consistently delivering projects ahead of deadline. Client projects include GSK, Mercedes-Benz, and TotalEnergies.

Skills: Adobe Creative Suite · Content Management Systems (CMS) · Adobe Experience Manager (AEM) · Git · WordPress · English · Web Design · Content Migration · PHP · Documentation · Landing Pages · Drupal · Technical Communication · Website Building · Sitecore

Web: collaborated with bloggers, designers, teachers, authors, and other creative professionals to design and develop their or their clients’ sites to pixel-perfection, saving them time, helping grow their businesses, and solving problems from a UX perspective. Platforms include WordPress, Webflow, Sitecore, and Kentico.

Content: contributed to technical documentation, edited blog and social media posts, designed infographics for websites, performed usability consulting, and contributed to major website updates.

Skills: Communication · Content Management Systems (CMS) · WordPress · Kajabi · Webflow · Content Migration · Technical Documentation · Documentation · Landing Pages · Kentico · Jira · Technical Communication · Sitecore

Worked with a small remote team on the continuing development, client support, and documentation of the Plottr software.

Skills: Communication · Software as a Service (SaaS) · Technical Documentation · Documentation · Online Help · Technical Communication

Taught French and English to adults of all levels, increasing their language proficiency by at least one unit within a year. Many of them attained advanced fluency while working with me.

On-campus resource to students looking to study abroad. I’m there not only to promote CEA, but also study abroad in general, providing education and insight into the process of applying and living abroad. Social media outreach, blog posts, in-person study abroad fairs, and classroom presentations are all part of this position.

Part of my duties were greeting and recommending books to customers in person or online via social media in their native languages (German, French, Czech, or English). I translated and wrote newsletters and book reviews for the site, as well as prepared the layout and graphic design for online and paper advertisements. Of course, there were basic shop tasks like working the register, preparing the shop for events, and adding store window displays.

I made a series of blog posts and videos detailing the ins and outs of my internship during my time abroad, published on CEA’s site and featured in their social media. I also made weekly social media posts about life in Prague. Both resources have been instrumental in recruiting students and getting them interested in and excited about going abroad, as well as pursuing international work experience.

My position was instrumental in helping potential new students make a college admission decision – I needed to provide as much information as possible while still showing the college at its best potential. I gave individual, group tours, and worked special admissions events. Thanks to my team, we greatly increased enrollment levels, while other universities in the area saw a decrease in numbers. I also have done basic office tasks like preparing welcome packets for events, giving directions to people coming into the office, answering phones, and working closely with the admissions counselors and giving feedback to ensure the best experience for upcoming events.

I was a student-teacher liaison during a required one-semester class for first-year students. This involves direct engagement with students: I addressed questions regarding all aspects of college life. I planned various lessons, neighborhood tours, and events in order to help the students better integrate into their new culture and environment.